Job Listings

Best Home Services is looking to add to our Customer Experience team!   Shift: 10am-6pm   The successful candidate will be a self-starter and have a goal oriented mindset. This position handles maintenance membership cancellations, De-escalating customers, and working alongside the trade managers for a better customer experience.   Benefits - Guaranteed weekly pay - Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k benefits - On-going training & development, growth opportunities - Paid Holiday - Flexible Schedule - Paid Vacation - Birthday Pay - Fun work environment - Flexible Hours/ Friendly Work Environment/ Merit Based.     Essential functions of the position: - Ability to work as a team - Daily inbound calls and follow ups - Time management and prioritization - Schedule appointments - Communicate effectively and document accounts - Educate customers throughout their project Requirements - 1-year minimum call center experience - Team lead experience preferred - Familiar with plumbing, electrical, and HVAC terminology - Service titan experience is a plus!   Compensation- $17-23/hourly

WALK IN INTERVIEWS ANY TUESDAY-FRIDAY 9am-3pm 16090 S Tamiami Trail, Fort Myers, FL 33908    We’re always looking for energetic, warm, and optimistic people who enjoy helping others and making a difference for our customers.   *Must have direct sales experience*        Available shifts: 8AM-4:30PM, 10AM-6:30PM, 12:30PM-9:00PM   *WEEKENDS ARE A MUST*     What we have to offer:   - Hourly plus generous weekly bonus payouts (Top Reps averaging additional $200+ to $500+/week) - No cap on bonus payouts! - PTO after 90 days - Birthday Pay - 7 Paid Holidays - Medical, Dental, Vision - Employee Assistance Program - Referral Bonus - 401K Matching - Employee Rewards ***And so much more   Candidate Requirements - Must have a minimum of 2 years of customer service. - Must have 2 years in a sales environment - Must be able to work in a fast-paced work environment. - Must be able to multitask effectively. Responsibilities   Working in our customer service center, you are so much more than a voice on the phone. You are an expert, an ambassador, and someone who saves the day. This is a sales position that requires the evaluation and discussion of the services we offer including services to upgrade new, existing, and previous customers. This role will focus on establishing rapport and building value on the appropriate solution by educating our customers. Ensure customers get the best value by selling multiple service options. That means always giving our customers the best service, making them feel as if we are going to do whatever it takes to get the job done. Who We Are We are a local call center for the largest home services company in Florida; Best Home Services. Offering air conditioning, plumbing and electrical Services. We are the market leaders and take pride in providing employees the ability to progress in their careers. There are future advancement opportunities and we are a very aggressive and growing company. With generations of experience delivering the highest quality service available to over 100,000+ customers, we are fully dedicated to maintaining our position as SW Florida's #1 rated service company. We are A+ rated by BBB, received Angie's List's Super Service Award, and have been voted one of SW Florida's #1 companies Salary: $20-25 per hour